We have an issue where responses to comments created in Jira from Salesforce are not syncing in Jira, I attach screenshots where a Jira comment is responded from Salesforce but the system indicates that no update was made.
We see that if from Salesforce responds to a comment created by the same user in Salesforce, in Jira the comment is updated with the response by editing the previous comment. But this does not happen if the comment is made from Jira (even if the user used for the synchronization has permission to edit all the comments, not just their own).
Are there any settings we can make so that Salesforce responses to Jira comments sync correctly to Jira?
Thank you and best regards,