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  1. Go2Group CRM Plugin
  2. PLUGINCRM-1746

Error when using a "Update JIRA" custom button in CRM on a child record

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Medium
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 6.4.4
    • Security Level: Public
    • Labels:
      None

      Description

      If the CRM plugin is configured to support linking multiple JIRA issues to one CRM record and it is also configured to copy changes from the CRM child records where the JIRA values are stored in CRM, then using a custom button in CRM to copy CRM changes to JIRA results in the following error:
       

      Error creating/updating JIRA issue
      
      The 'id' argument in the URL must be of the form 'id=CRM-OBJ-NAME:CRM-REC-ID'
      

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              People

              Assignee:
              wwestmoreland Wayne Westmoreland
              Reporter:
              wwestmoreland Wayne Westmoreland
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                Updated:
                Resolved:

                  Salesforce