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  1. Go2Group CRM Plugin
  2. PLUGINCRM-1732

Use the JIRA comment header for all comments copied to CRM

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Medium
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 6.4.1
    • Security Level: Public
    • Labels:
      None

      Description

      On the plugin's "Comment Options" setup screen is an option to add a header line to JIRA comments when they are copied to CRM.  This header line lets CRM users know which JIRA user made the comment and from which JIRA issue the comment originated.

      Currently this header line is only used for comments copied to the CRM Case object, but it really should be used for comments copied to all CRM objects, including custom objects.

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              People

              Assignee:
              wwestmoreland Wayne Westmoreland
              Reporter:
              jcarson John Carson
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                Updated:
                Resolved:

                  Salesforce