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  1. Go2Group CRM Plugin
  2. PLUGINCRM-1635

The ability to open CRM pages in a new window from the JIRA view issue screen is broken

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Significant
    • Resolution: Fixed
    • Affects Version/s: 6.2.8, 6.2.9
    • Fix Version/s: 6.2.10
    • Security Level: Public
    • Labels:
      None
    • Environment:
      JIRA v7.3.0

      Description

      Wayne,

      Thank you for your support

      On migrating from go2group CRM plugin from version 6.0.2-53331 to 6.2.9-54813 version , the "Case Number" hyperlink on the Jira artifact detail page redirects to the hyperlink "http://swvcg602.na.mscsoftware.com:8086/sfdcsso.aspx/(_salesforce)%22%20onClick=%22window.open(" rather than http://swvcg602.na.mscsoftware.com:8086/sfdcsso.aspx/500a000000yV4t1AAC .

      The current go2group CRM plugin - Record Definitions mapping (as detailed in tabular column) causes javascript.window.open to be invoked with go2group CRM plugin version 6.2.9-54813.
      Please help with resolution to redirect to URL http://swvcg602.na.mscsoftware.com:8086/sfdcsso.aspx/(_salesforce)

      Record Fields URL
      case id,CaseNumber(Number),Subject,Account.Name http://swvcg602.na.mscsoftware.com:8086/sfdcsso.aspx/(_salesforce)

        Attachments

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        3. jiraGo2groupDialog.JPG
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        5. jiraGo2groupDialog2.JPG
          jiraGo2groupDialog2.JPG
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          Issue Links

            Activity

              hide-sla-details-panel

                People

                Assignee:
                wwestmoreland Wayne Westmoreland
                Reporter:
                preeti Preeti Shukla
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                  Dates

                  Created:
                  Updated:
                  Resolved:

                    Salesforce