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  1. Go2Group CRM Plugin
  2. PLUGINCRM-1223

CRM Attachments copied to JIRA do not always show the correct user in the History log

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    Details

    • Type: Improvement
    • Status: Resolved
    • Priority: Significant
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.5.7, 5.0.1
    • Security Level: Public
    • Labels:
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      Description

      When an attachment is copied from CRM to JIRA, the plugin attempts to match the CRM user that added the attachment in CRM to a current JIRA user account. In the event that this match fails the plugin is using the value for the JIRA "reporter" field. To be consistent with the way comments are handled, the value for the "modifying-user" should be used instead.

      In addition to this problem, only the cron service was trying to match the CRM user to an existing JIRA user account, the servlets used by CRM custom buttons were not, both the cron service and the servlets should behave the same way.

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              People

              Assignee:
              wwestmoreland Wayne Westmoreland
              Reporter:
              wwestmoreland Wayne Westmoreland
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                Updated:
                Resolved:

                  Salesforce