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  1. Go2Group CRM Plugin
  2. PLUGINCRM-1019

Option to unlink the original issue from CRM instead of the new issue after an issue is cloned in JIRA

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    Details

    • Type: New Feature
    • Status: Resolved
    • Priority: Significant
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.4
    • Security Level: Public
    • Labels:
      None

      Description

      Our preferred method is that when a Jira issue is cloned that the newly cloned issue is still connected to the Salesforce case. If possible we would like to sever the link to the original Issue and have the clone be the only one so that we can have Jira updates change certain fields in the Salesforce Case.

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              People

              Assignee:
              wwestmoreland Wayne Westmoreland
              Reporter:
              jwilliams Justin Williams
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                Updated:
                Resolved:

                  Salesforce